Strategic Enterprise Account Leader

Ramp; United States; Remote; USD 110,000 - 180,000; Full time

Job summary

Ramp is seeking an Enterprise Account Manager to oversee a book of 60–70 large customers, managing long-term relationships and commercial outcomes. You will drive renewals, promote Ramp’s product suite, and work with cross-functional teams to deliver measurable value across the portfolio.

You will engage with operators, finance leadership, and C-suite executives, align on strategic objectives, and travel occasionally for on-site meetings and Ramp events.

Qualifications

• Proven ability to manage 60–70+ enterprise customers and drive renewal and expansion.
• Strong relationship management with executives across operators, finance, and C-suite.
• Data-driven approach to demonstrating value and shaping success metrics.

Responsibilities

• Own a portfolio of ~60–70 Enterprise customers with retention, expansion, and health; drive renewals end-to-end.
• Lead conversations with senior stakeholders to align on business outcomes and value realization.
• Manage renewals and growth opportunities from need identification to solution design and negotiation.
• Drive adoption by communicating new features and optimizing customer workflows on Ramp’s platform.
• Create scalable account plans, flag risks and opportunities, and set long-term strategy.
• Conduct regular touchpoints, optimization reviews, roadmaps, and QBRs to keep customers engaged.
• Collaborate with Product, Sales, Support, CSMs, and Solutions teams to ensure a cohesive experience.
• Surface feedback to inform Ramp’s Enterprise roadmap and processes.
• Use data to analyze account performance, identify trends, and articulate value clearly.
• Travel occasionally for on-sites, events, and internal summits.

Skills

Enterprise account management

Relationship management

Cross-functional collaboration

Strategic account planning

Job description

Ramp is seeking an Enterprise Account Manager to oversee a book of 60–70 large customers, managing long-term relationships and commercial outcomes. You will drive renewals, promote Ramp’s product suite, and work with cross-functional teams to deliver measurable value across the portfolio.

You will engage with operators, finance leadership, and C-suite executives, align on strategic objectives, and travel occasionally for on-site meetings and Ramp events.