Strategic Enterprise Account Manager

Ramp; New York (NY); On-site; USD 230,000 - 270,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401k with employer match

Flexible PTO

Relocation support for NY

WFH stipend

Wellness stipend

Parental leave

Pet insurance

Job summary

Ramp is seeking an Enterprise Account Manager to drive strategy and growth for Ramp's largest, strategic customers. You will maintain revenue and usage, identify opportunities, and manage complex contracts across executive levels.

You will collaborate with product, design, and engineering teams to drive adoption, renewals, and upsells, while engaging cross-functional stakeholders up to the C-suite. The role demands 7+ years in enterprise account management or related sales, with fintech/payments

Qualifications

• Minimum 7 years of experience as an Account Manager, CSM, or other Sales-related function.
• Minimum 3 years experience selling to Enterprise sized businesses.
• Experience or strong familiarity with Payments/Fintech/Finance/Accounting or related fields.
• Commercial experience, including negotiating complex six-figure renewal and upsell contracts.
• Ability to understand complex products and integrations, and a history of communicating them to customers to maximize usage.
• Strong ability to articulate contractual, technical, and financial value points to customers, internal senior leaders and executive leaders.
• Consistent track record of hitting or exceeding sales targets in a fast-paced environment.
• A strong drive to succeed, and comfortable pushing the pace of action with customers and internal teams.
• High adaptability and understanding of change within the evolution and ambiguity of a startup.

Responsibilities

• Take a portfolio-based approach to your book of business to identify areas of risk and opportunity.
• Build detailed territory and account plans to Lead Quarterly Business Reviews within your large business portfolio to identify opportunities for growth.
• Lead frequent discussions with customers to ensure they are leveraging the Ramp platform to achieve successful business outcomes.
• Drive awareness and usage of new or updated Ramp features to the customers in your book.
• Own end-to-end execution of contract renewals and upsells.
• Collaborate with product, design, and engineering teams to provide informed recommendations for Ramp’s Enterprise product roadmap that enhance the customer experience.
• Navigate and update internal and external stakeholders, inclusive of C-suite executives, investors, partners, and cross-functional partners.
• Exhibit strong analytical and presentation skills, and operate with high urgency and professionalism.
• Contribute meaningfully to the team and Ramp culture.

Skills

Account management

Enterprise sales

Fintech domain

Commercial negotiations

Job description

Ramp is seeking an Enterprise Account Manager to drive strategy and growth for Ramp's largest, strategic customers. You will maintain revenue and usage, identify opportunities, and manage complex contracts across executive levels.

You will collaborate with product, design, and engineering teams to drive adoption, renewals, and upsells, while engaging cross-functional stakeholders up to the C-suite. The role demands 7+ years in enterprise account management or related sales, with fintech/payments