Strategic Enterprise Account Manager (Equity Eligible)

Tech Sales Jobs; San Francisco (CA); On-site; USD 265,000 - 400,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment stipend

Health & wellness stipend

Travel budget for intra-office visits

Weekly coffee stipend

Job summary

Ramp is seeking a Strategic Account Manager to own the strategy, growth, and health of a book of 8–12 of Ramp's largest enterprise customers. You will lead long-term relationships, drive revenue expansion, and ensure customers achieve meaningful outcomes on Ramp's platform.

You will build deep executive relationships across organizations, partner with Product, Design, Engineering, and Sales to coordinate initiatives, deliver tailored solutions, and provide structured feedback to guide Ramp’s

Qualifications

• 9+ years as Account Manager or Account Executive
• 3+ years managing strategic Enterprise accounts (2,500+ employees or Fortune 1000)
• Familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS
• Proven success negotiating and closing six-figure renewals and upsells
• Understand and communicate complex product workflows, integrations, and configurations
• Fluent in financial value drivers: ROI, payback, cost savings
• Ownership mindset; build processes and playbooks for strategic customers
• Executive communication and storytelling across cross-functional and C-suite
• Consistent track record of hitting revenue targets
• Urgency, grit, ownership; comfortable with ambiguity
• Willingness to travel for customer on-sites, events, and summits

Responsibilities

• Own a portfolio of 8-12 strategic Enterprise customers, with accountability for retention, expansion, and account health
• Grow revenue and usage by identifying, pitching, and executing upsell and cross-sell opportunities
• Build and execute detailed account and territory plans, including QBRs and executive reviews
• Lead frequent customer conversations to ensure strong outcomes with Ramp
• Own end-to-end renewals and expansions from discovery to close
• Serve as Ramp product expert, uncovering workflow gaps and guiding adoption
• Coordinate initiatives with Product, Design, Engineering, Sales, CSMs, and Solutions
• Provide structured feedback to product and leadership to shape Ramp’s roadmap
• Navigate stakeholders including C-suite, investors, partners, and cross-functional teams
• Use data to inform strategy, monitor performance, and communicate impact

Skills

Enterprise accounts

Account Management

Strategic selling

Negotiation

C-suite comms

Product workflows

ROI & cost savings

Ownership & processes

Executive storytelling

Revenue targets

Travel willingness

Job description

Ramp is seeking a Strategic Account Manager to own the strategy, growth, and health of a book of 8–12 of Ramp's largest enterprise customers. You will lead long-term relationships, drive revenue expansion, and ensure customers achieve meaningful outcomes on Ramp's platform.

You will build deep executive relationships across organizations, partner with Product, Design, Engineering, and Sales to coordinate initiatives, deliver tailored solutions, and provide structured feedback to guide Ramp’s