Strategic Enterprise Growth Manager

Spreedly; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity

Life & Disability Insurance

Health plan

Pension

Paid parental leave

Home stipend & MacBook

Development stipend

Remote-friendly

HQ visits

Job summary

Spreedly is seeking an Account Manager to act as a strategic advisor and growth partner for a defined portfolio of high-value customers. You’ll own retention and expansion across complex accounts and build multithreaded relationships that uncover value and strengthen commitment.

The role blends relationship development with commercial execution, requiring curiosity and discipline to guide customers through Spreedly’s evolving platform. Travel may be required.

Qualifications

• 3+ years in Account Management, Customer Success, or B2B SaaS Sales with quota-carrying duties.
• Experience with consumption-based or API-first SaaS models.
• Proven track record managing $3M+ ARR with retention and growth.
• Excellent communication, value-based selling, and stakeholder management.

Responsibilities

• Own a book of high-value customer accounts (~$3M+ ARR).
• Lead account planning and quarterly business reviews with clear success metrics.
• Build strategic multi-threaded relationships across customer organizations.
• Forecast retention, expansion, and risk within your portfolio.
• Collaborate cross-functionally to unblock value and influence internal roadmap decisions.
• Accurately forecast retention, expansion, and potential risk within your portfolio.
• Drive renewal and upsell strategies, including contract structuring.
• Provide market and customer insights to inform GTM evolution and segmentation.
• Contribute to customer stories, reference programs, and pricing feedback loops.
• Leverage AI tools to enhance account planning, data analysis, and customer insights

Skills

Account Management

Customer Success

B2B SaaS

Quota attainment

Stakeholder management

Forecasting

Tools

Salesforce

Clari

Job description

Spreedly is seeking an Account Manager to act as a strategic advisor and growth partner for a defined portfolio of high-value customers. You’ll own retention and expansion across complex accounts and build multithreaded relationships that uncover value and strengthen commitment.

The role blends relationship development with commercial execution, requiring curiosity and discipline to guide customers through Spreedly’s evolving platform. Travel may be required.