Strategic Growth Account Manager – SaaS

DataSnipper; New York (NY); Hybrid; USD 180,000 - 275,000; Full time

Benefits offered by this job

Stock plan

Flexible PTO

Medical + dental coverage

401K match

Parental leave

Company lunch

Hybrid NYC office

Job summary

DataSnipper is seeking an Account Manager to own a growing portfolio of Mid-Market and Enterprise customers. You will partner with Customer Success, Product, and Sales to drive expansion, renewals, and long-term revenue growth in a fast-moving, high-growth environment.

You will identify opportunities for cross-sell, upsell, and deeper product usage, building multi-threaded relationships and negotiating favorable terms.

Qualifications

• 2-3+ years of experience in account management or sales, with a focus on expansion within existing accounts.
• Proven success in upselling, cross-selling, and growth strategies in software/SaaS.
• Excellent commercial and strategic acumen with the ability to align customer challenges to solutions.

Responsibilities

• Own and grow a portfolio of existing customers across Mid-Market and Enterprise segments.
• Build deep, multi-threaded relationships and uncover whitespace to expand product usage.
• Drive upsell and cross-sell opportunities aligned to customer priorities and evolving needs.
• Lead commercial conversations and negotiate renewals and expansions.
• Own the full renewal cycle end-to-end, including proactive renewal planning and securing long-term agreements.
• Collaborate with Customer Success to ensure strong adoption and measurable value realization.
• Surface customer insights and expansion blockers to help shape product and go-to-market strategies.
• Deliver accurate expansion forecasts and consistently exceed growth targets.

Skills

Account management

Upselling

Cross-selling

SaaS

Commercial acumen

Strategic thinking

Team collaboration

Job description

DataSnipper is seeking an Account Manager to own a growing portfolio of Mid-Market and Enterprise customers. You will partner with Customer Success, Product, and Sales to drive expansion, renewals, and long-term revenue growth in a fast-moving, high-growth environment.

You will identify opportunities for cross-sell, upsell, and deeper product usage, building multi-threaded relationships and negotiating favorable terms.