Enterprise Accounts Leader: Growth & Strategy

Plaid Inc; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Plaid is seeking an Account Manager on the Enterprise team to own and grow relationships with a portfolio of our largest customers. You will act as a trusted advisor and cross-functional leader, partnering with Sales, Product, Engineering, and Support to maximize Plaid’s value for clients.

You’ll drive adoption, retention, and growth by aligning Plaid solutions to strategic business goals, managing complex negotiations, and guiding customers through product-driven opportunities.

Qualifications

• 7+ years in a client-facing commercial role such as account management or business development.
• Proven track record of growing enterprise relationships in a fast-paced environment.
• Experience partnering cross-functionally with Sales, Product, Engineering and Support teams.

Responsibilities

• Manage and grow a portfolio of Plaid’s largest enterprise customers, typically 10–15 accounts.
• Build trusted relationships with executive sponsors and decision-makers across customer organizations.
• Drive adoption, engagement, retention, and growth by aligning Plaid solutions to business goals.
• Lead commercial conversations including renewals and expansions, and account planning.
• Identify growth opportunities in partnership with Account Executives and cross-functional teams.
• Act as a strategic consultant delivering industry insights and data-driven recommendations.

Skills

Enterprise Account Management

Cross-functional collaboration

Renewals & expansions

Strategic selling

Education

Bachelor's degree or equivalent

Tools

CRM software (Salesforce)

Job description

Plaid is seeking an Account Manager on the Enterprise team to own and grow relationships with a portfolio of our largest customers. You will act as a trusted advisor and cross-functional leader, partnering with Sales, Product, Engineering, and Support to maximize Plaid’s value for clients.

You’ll drive adoption, retention, and growth by aligning Plaid solutions to strategic business goals, managing complex negotiations, and guiding customers through product-driven opportunities.