Enterprise Growth & Retention Executive

Simpro Software; Miami (FL); On-site; USD 110,000 - 180,000; Full time

Job summary

Simpro Group seeks a Strategic Account Manager to own the long-term success and growth of our largest enterprise client portfolio in the United States, with a focus on retention and renewals. You will act as a trusted advisor, align software solutions with client business goals, and drive expansion opportunities across complex accounts.

You will lead multi-stakeholder engagements, forecast renewal risks, and partner with product and operations to resolve issues while maximizing net revenue

Qualifications

• Experience managing enterprise SaaS accounts in a high-value portfolio.
• Ability to forecast renewal outcomes and manage risk.
• Proven track record of driving revenue growth and expansions.

Responsibilities

• Drives long-term retention and commercial growth of a high-value portfolio.
• Establishes executive-level relationships to anchor the business as a strategic partner.
• Develops joint success plans tying platform value to client objectives.

Skills

Executive relationships

SaaS knowledge

Negotiation

Forecasting

Cross-functional leadership

Revenue growth

Contract management

Portfolio management

Data-driven analysis

Churn mitigation

Job description

Simpro Group seeks a Strategic Account Manager to own the long-term success and growth of our largest enterprise client portfolio in the United States, with a focus on retention and renewals. You will act as a trusted advisor, align software solutions with client business goals, and drive expansion opportunities across complex accounts.

You will lead multi-stakeholder engagements, forecast renewal risks, and partner with product and operations to resolve issues while maximizing net revenue