Technical Account Manager: Solutions Architect

Spreedly; United States; À distance; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Medical and Dental benefits

401(k) with matching

Professional development stipend

MacBook and stipend for home office

Résumé du poste

Spreedly is hiring a Technical Account Manager to partner with Account Executives, Product, and Engineering to design customer-focused solutions that connect Spreedly's platform capabilities to business outcomes. This is a customer-facing, consultative role with travel within the United States.

You will influence revenue growth, shorten time-to-close, and help accelerate value realization with go-to-market templates, demo assets, and mentoring for enterprise deals.

Qualifications

• 3+ years in a Solutions Engineering, Sales Engineering, or Technical Account Manager role within a B2B SaaS or fintech environment
• Industry experience with eCommerce, PSPs, payment orchestration, or payment platforms
• Background in payments, card-not-present commerce, fraud, or gateways preferred
• Strong knowledge of APIs, SDKs, and system integration principles (especially REST and webhooks)
• Familiarity with scripting or backend programming (Python, Ruby, or JavaScript a plus)
• Experience collaborating with Sales and Product teams on enterprise deals
• Excellent verbal and written communication skills, including customer-facing documentation
• Ability to simplify complex technical topics and guide customer decision-making

Responsabilités

• Lead technical discovery sessions with prospects and customers to identify needs and align use cases to Spreedly's capabilities
• Deliver compelling demos, architecture diagrams, and documentation that support sales conversations and technical evaluation
• Translate business and technical requirements into actionable solution proposals and implementation plans that support scalability and reuse
• Develop and maintain reusable demo environments, solution artifacts, and objection handling templates
• Work with Product and Engineering teams to provide prospect feedback and ensure solution feasibility
• Partner with Customer Success and Support teams to ensure smooth implementation handoffs
• Serve as a technical expert in RFPs, security reviews, and compliance questionnaires
• Educate internal teams on platform capabilities, integration patterns, and sales enablement materials

Connaissances

APIs & SDKs

System integration

Sales collaboration

Communication skills

Discovery & demos

Outils

REST

Webhooks

Python

Ruby

JavaScript

Description du poste

Spreedly is hiring a Technical Account Manager to partner with Account Executives, Product, and Engineering to design customer-focused solutions that connect Spreedly's platform capabilities to business outcomes. This is a customer-facing, consultative role with travel within the United States.

You will influence revenue growth, shorten time-to-close, and help accelerate value realization with go-to-market templates, demo assets, and mentoring for enterprise deals.