Strategic Enterprise Accounts Lead (Remote)

Absorb Software Inc.; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote work

Health and wellness benefits

Equipment allowance

Career growth & mobility

Job summary

Absorb Software Inc. is a remote-first company delivering AI-powered learning solutions.

We seek a Strategic Account Manager to manage large, complex accounts, craft strategic account plans, and close meaningful land and expand opportunities within a global customer base. You will interface with executive stakeholders, coordinate with Leadership, Solutions Engineers, and Account Development reps to drive expansion, strengthen relationships, and ensure successful outcomes across Absorb LMS and

Qualifications

• Strong background in technology sales and client management with a minimum 7+ years of experience
• Ability to become a trusted advisor to senior leaders within client organizations
• Very strong business communication skills (written and verbal)
• Experience working with a global client base
• Ability to travel for business when required
• Strong internal team player

Responsibilities

• Build trust and strong business relationships with key decision makers in Absorb’s most opportune accounts
• Generate strategic account plans to execute strategies which will lead to upsell/cross sell opportunities
• Work with internal resources (Leadership, Solutions Engineers, Account Development reps) to develop and execute expansion plans from Discovery to Closed Won
• Monitor your pipeline to ensure appropriate actions are taken at appropriate times to continue to facilitate the sale to closed won
• Work collaboratively with the support and technology teams to become an expert in Absorb LMS and the overall learning management landscape.
• Demonstrate Absorb LMS functionality and provide pricing options that align to customer objectives and assist Absorb’s continued growth
• Work with existing Customer Success resources to identify risk and mitigate churn wherever possible
• Use customer and prospect contact activities tools and systems, and update relevant information held in these systems
• Monitor and report on market and competitor activities and provide relevant reports and information

Skills

Technology sales

Client management

Trusted advisor

Business communication

Global client base

Travel flexibility

Team player

Education

Post-secondary degree – business undergraduate degree or MBA

Tools

Salesforce

Gainsight

Zendesk

Calendly

Zoom

Teams

Adobe Acrobat

Job description

Absorb Software Inc. is a remote-first company delivering AI-powered learning solutions.

We seek a Strategic Account Manager to manage large, complex accounts, craft strategic account plans, and close meaningful land and expand opportunities within a global customer base. You will interface with executive stakeholders, coordinate with Leadership, Solutions Engineers, and Account Development reps to drive expansion, strengthen relationships, and ensure successful outcomes across Absorb LMS and