Strategic Enterprise Account Leader - Remote

Absorb; United States; Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Fully remote work

Flexible work arrangements

Competitive benefits

Job summary

Absorb Software is a leading global AI-driven learning platform provider seeking a Strategic Account Manager to drive expansion within our most strategic customers. You’ll build trusted relationships, craft strategic plans, and coordinate with internal teams from discovery to close.

The role supports a remote-first environment with global client interaction. You’ll collaborate across Absorb LMS, Sales, and Customer Success to maximize growth while maintaining high customer satisfaction,

Qualifications

• Minimum 7+ years of technology sales and account management experience.
• Ability to become a trusted advisor to senior leaders within client organizations.
• Excellent written and verbal business communication skills.
• Experience working with a global client base.
• Willingness and ability to travel for business when required.
• Strong collaboration with internal teams.

Responsibilities

• Build trust and strong relationships with key decision makers in Absorb’s top accounts.
• Create strategic account plans to drive upsell and cross-sell opportunities.
• Collaborate with Leadership, Solutions Engineers, and other teams to execute expansion plans from Discovery to Closed Won.
• Monitor pipeline and take timely actions to advance sales toward closed won.
• Partner with Support and Technology teams to become an Absorb LMS expert.
• Demonstrate Absorb LMS and provide pricing options aligned to customer goals.
• Work with Customer Success to identify risk and mitigate churn.
• Maintain accurate activity and account data in CRM systems.
• Monitor market and competitor activity and share relevant insights.

Skills

Technology sales

Trusted advisor

Business communication

Global clients

Travel readiness

Team player

Education

MBA

Tools

AbsorbLMS

Salesforce

Gainsight

Zendesk

Calendly

Zoom

Teams

Adobe Acrobat

Job description

Absorb Software is a leading global AI-driven learning platform provider seeking a Strategic Account Manager to drive expansion within our most strategic customers. You’ll build trusted relationships, craft strategic plans, and coordinate with internal teams from discovery to close.

The role supports a remote-first environment with global client interaction. You’ll collaborate across Absorb LMS, Sales, and Customer Success to maximize growth while maintaining high customer satisfaction,