Strategic Growth Account Manager (Remote)

Openkrill; United States; A distancia; USD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote-first work with flexible"

Health and Wellness benefits

New Hire Equipment Allowance

Flex Allowance

Career growth and internal mobility

DEI programs

Descripción de la vacante

Absorb Software is seeking an Account Manager to own a book of business, expand customer adoption, and uncover upsell and cross-sell opportunities within existing accounts. You’ll protect and grow revenue through strong retention practices and deep understanding of client goals.

In this role you’ll renew contracts, lead expansion discussions, build trusted relationships with key contacts, and collaborate with Customer Success, Support, Product, and Leadership to ensure the full client lifecycle

Formación

• Post-secondary degree (preferably in business or related field).
• 1-2 years of experience managing client relationships and driving revenue growth through upselling.
• Strong time management and organizational skills.
• Excellent verbal and written communication skills.
• Outgoing, personable with a sales-driven attitude and team player.
• Ability to thrive in a dynamic, fast-paced environment.

Responsabilidades

• Increase net retention through proactive upsells and cross-sells while protecting existing revenue.
• Lead client contract renewals with focus on expanding Annual Recurring Revenue.
• Identify and close new opportunities within accounts to support land-and-expand strategy.
• Create proposals, statements of work, and client-facing documents to drive momentum.
• Build trusted relationships with key contacts and position Absorb as a strategic partner.
• Manage sales pipeline with accuracy, reporting monthly and quarterly.
• Become an expert in Absorb’s subscription models to address renewal and expansion questions.
• Collaborate across Customer Success, Support, Product, and Leadership to support the client lifecycle.
• Stay current on product releases, training, and industry insights.

Conocimientos

Strong time management

Organizational skills

Verbal communication

Written communication

Sales driven

Team player

Educación

Post-secondary degree (business preferred)

Herramientas

Salesforce

Gong

Gainsight

Zendesk

Calendly

Zoom

Teams

Adobe Acrobat

AbsorbLMS

Descripción del empleo

Absorb Software is seeking an Account Manager to own a book of business, expand customer adoption, and uncover upsell and cross-sell opportunities within existing accounts. You’ll protect and grow revenue through strong retention practices and deep understanding of client goals.

In this role you’ll renew contracts, lead expansion discussions, build trusted relationships with key contacts, and collaborate with Customer Success, Support, Product, and Leadership to ensure the full client lifecycle