Strategic Growth Partner — Remote LMS Accounts

Absorb Software; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote work

Health benefits

Equipment allowance

Career growth opportunities

DEI programs

Job summary

Absorb Software, a global AI-driven learning platform, is seeking a Strategic Account Manager in a fully remote environment. You will cultivate relationships with senior leaders, build strategic account plans, and drive land-and-expand opportunities across large clients.

You’ll coordinate with Leadership, Solutions Engineers, and Customer Success to expand within accounts, manage complex pipelines, and communicate progress to stakeholders while traveling when needed.

Qualifications

• 7+ years of technology sales experience with large clients
• Ability to become a trusted advisor to senior leaders
• Strong written and verbal communication skills
• Experience working with a global client base
• Ability to travel for business when required
• Strong internal team collaboration and coordination

Responsibilities

• Build trust and strong business relationships with key decision makers in Absorb’s most opportune accounts
• Generate strategic account plans to execute upsell/cross-sell opportunities
• Collaborate with Leadership, Solutions Engineers, and Account Development reps to develop and execute expansion plans
• Monitor pipeline and take timely actions to progress deals
• Interface with support and technology teams to become an Absorb LMS expert
• Demonstrate Absorb LMS and provide pricing options aligned to customer objectives
• Identify risk and mitigate churn with Customer Success resources
• Use CRM tools to track activities and update information

Skills

Technology sales

Strategic account management

Relationship building

Executive communication

Deal closing

Forecasting & pipeline management

Travel readiness

Education

MBA or business degree

Tools

Salesforce

Gainsight

Zendesk

Calendly

Zoom

Teams

Adobe Acrobat

Job description

Absorb Software, a global AI-driven learning platform, is seeking a Strategic Account Manager in a fully remote environment. You will cultivate relationships with senior leaders, build strategic account plans, and drive land-and-expand opportunities across large clients.

You’ll coordinate with Leadership, Solutions Engineers, and Customer Success to expand within accounts, manage complex pipelines, and communicate progress to stakeholders while traveling when needed.