Strategic Enterprise Account Manager — Remote

TeamViewer; Los Angeles (CA); Hybrid; USD 80.000 - 100.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) with employer matching

Parental leave

Stock-based options

Flexible PTO

Zusammenfassung

TeamViewer seeks an experienced Enterprise Account Manager to own a book of up to 40 enterprise accounts with $10K+ ARR, responsible for full retention, expansion and weekly forecasts in Salesforce.

This is a farming role; new-logo acquisition sits with the Account Executive team, renewals under $10K handled by other desks, and your focus is expanding value within existing customers. Remote in WEST TIME ZONE, USA, up to 40% travel.

Qualifikationen

• 3+ years in enterprise account management, renewals, or customer-facing sales with existing customers; SaaS or technology required.
• A proven record of retaining and expanding a book of business against retention and expansion targets.
• Strong commercial skills: negotiation, multi-year structuring, and navigating procurement.
• Consultative, solutions-focused approach with IT leaders and business stakeholders.
• Disciplined operator: weekly forecasting, account planning, and CRM hygiene (Salesforce).
• Excellent communication and presentation skills; capable of executive conversations.
• Entrepreneurial attitude in a high-growth environment.
• Spanish is a plus but not required.

Aufgaben

• Own a book of up to 40 enterprise accounts at $10K+ ARR as the sole owner with full accountability for retention and expansion.
• Build and maintain account plans including stakeholder maps, renewal timelines, adoption status, and risk.
• Run renewals proactively with a clear value narrative and negotiate multi-year terms.
• Identify and close expansion opportunities—additional seats, products, and use cases.
• Forecast weekly with stage-based accuracy in Salesforce.
• Coordinate with Enterprise Solution Engineers, Customer Success, and Support to protect retention.
• Collaborate with partners, distributors, and resellers on channel opportunities.
• Provide customer and market insights to Product, Marketing, and leadership.

Kenntnisse

Enterprise account management

Renewals

SaaS sales

Forecasting

CRM (Salesforce)

Negotiation

Account planning

Stakeholder management

Expansion selling

Prospecting

Product/solutions guidance

Tools

Salesforce

Excel

Jobbeschreibung

TeamViewer seeks an experienced Enterprise Account Manager to own a book of up to 40 enterprise accounts with $10K+ ARR, responsible for full retention, expansion and weekly forecasts in Salesforce.

This is a farming role; new-logo acquisition sits with the Account Executive team, renewals under $10K handled by other desks, and your focus is expanding value within existing customers. Remote in WEST TIME ZONE, USA, up to 40% travel.