Strategic Enterprise Account Manager - Regulated Finance

EngineersOfAI; Virginia (MN); On-site; USD 70,000 - 100,000; Full time

Job summary

EngineersOfAI is looking for a Strategic Account Manager based in Virginia, Minnesota, to manage relationships with some of the world's highly regulated financial institutions. This role will involve ensuring client satisfaction and retention while executing strategic account strategies.

The ideal candidate will possess deep knowledge of compliance technology and the financial services regulatory environment. You will navigate complex stakeholder relationships and own the commercial lifecycle management processes for your accounts.

Qualifications

• Deep working knowledge of compliance surveillance and controls.
• Understanding of regulatory obligations driving client demand.
• Ability to navigate complex account structures and manage stakeholder relationships.
• Experience in retention strategy and negotiating skills.
• Capable of handling escalations and managing operations effectively.

Responsibilities

• Monitor account health and ensure satisfaction.
• Forecast churn risk and develop mitigation strategies.
• Own renewal processes and enhance client engagement.
• Lead strategic conversations regarding compliance and risk.
• Collaborate with account executives on expansion deals.

Skills

Enterprise compliance technology and unified controls frameworks

Financial services regulatory environment

Multi-stakeholder account management

Commercial lifecycle management for enterprise SaaS

Escalation management and operational accountability

Job description

EngineersOfAI is looking for a Strategic Account Manager based in Virginia, Minnesota, to manage relationships with some of the world's highly regulated financial institutions. This role will involve ensuring client satisfaction and retention while executing strategic account strategies.

The ideal candidate will possess deep knowledge of compliance technology and the financial services regulatory environment. You will navigate complex stakeholder relationships and own the commercial lifecycle management processes for your accounts.