Strategic Enterprise Account Manager - Healthcare Analytics (Remote)

Milliman, Inc; Portland (ME); On-site; USD 79,000 - 178,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Generous PTO

Discretionary bonus program

Job summary

MedInsight, a Milliman subsidiary, is seeking a high-performing Senior Enterprise Account Manager to manage strategic relationships with large healthcare payers. You will drive retention, satisfaction, and revenue growth through executive engagement and cross-functional collaboration.

Ideal candidates bring deep healthcare analytics experience, strong communication skills, and a consultative approach to client engagement, partnering with Product and Implementation teams to maximize client value.

Qualifications

• Level 3/4: 5+ years in enterprise account management, customer success, or strategic consulting in healthcare analytics or services.
• Strong knowledge of payer landscape including Medicare Advantage, Medicaid, commercial plans, TPAs, and ACOs.
• Proven track record managing large, complex accounts with growth.
• Ability to engage senior executives and technical leaders.
• Excellent communication, presentation, and interpersonal skills.
• Bachelor's degree required; advanced degree or certifications preferred.
• Experience with CRM and digital sales tools as needed.

Responsibilities

• Serve as primary contact for portfolio of strategic enterprise clients within payer organizations.
• Establish executive-level relationships and foster long-term partnerships.
• Lead client meetings, QBRs, and planning sessions for alignment and value realization.
• Identify upsell, cross-sell, and renewals opportunities.
• Collaborate with Sales and Product to tailor proposals and strategies.
• Maintain deep understanding of MedInsight's offerings to communicate value.

Skills

Enterprise account mgmt

Healthcare analytics

Executive communication

Stakeholder engagement

Data-driven insights

Payer landscape knowledge

Consultative selling

Education

Bachelor's degree

Advanced degree or relevant certifications

Tools

CRM systems

Project management software

Call recording

Digital Sales Rooms

Job description

MedInsight, a Milliman subsidiary, is seeking a high-performing Senior Enterprise Account Manager to manage strategic relationships with large healthcare payers. You will drive retention, satisfaction, and revenue growth through executive engagement and cross-functional collaboration.

Ideal candidates bring deep healthcare analytics experience, strong communication skills, and a consultative approach to client engagement, partnering with Product and Implementation teams to maximize client value.