Enterprise Account Manager - Growth, Retention & Expansion

Rippling (Netherlands); New York (NY); Hybrid; USD 210,000 - 220,000; Full time

Benefits offered by this job

Hybrid work

Equity

On-target earnings

Job summary

Rippling is seeking a self-driven, growth-minded account manager to join our hybrid-remote US-based Account Management team. You are the primary relationship owner for your customers, guiding adoption of Rippling's HR and IT products, driving retention and revenue growth, and coordinating with cross-functional teams to deliver value.

You will navigate complex customer issues, run a structured sales process, and build long-term relationships with stakeholders to ensure ongoing success and

Qualifications

• 4+ years of SaaS experience in account management or sales.
• Proven quota attainment via new product sales and upgrades.
• Strong communication and relationship-building skills.

Responsibilities

• Own relationship with customers to maximize adoption and revenue.
• Engage customers through live go-lives, renewals, and business reviews.
• Lead initiatives for customer adoption, retention, and cross-sell.
• Consult with clients to align HR/IT needs with Rippling solutions.
• Build multi-stakeholder relationships via remote meetings.
• Develop account plans and coordinate with cross-functional teams.

Skills

SaaS account management

Quota carrying sales

Sales discovery & demos

Relationship building

Remote meetings

Negotiation

Pipeline management

Job description

Rippling is seeking a self-driven, growth-minded account manager to join our hybrid-remote US-based Account Management team. You are the primary relationship owner for your customers, guiding adoption of Rippling's HR and IT products, driving retention and revenue growth, and coordinating with cross-functional teams to deliver value.

You will navigate complex customer issues, run a structured sales process, and build long-term relationships with stakeholders to ensure ongoing success and