Enterprise Growth & Retention Account Manager (Hybrid/Remote)

Rippling (Netherlands); Seattle (WA); Hybrid; USD 210,000 - 220,000; Full time

Benefits offered by this job

Equity

Competitive base salary

Sales commission

Hybrid/remote work

Job summary

Rippling is hiring a growth-minded Account Manager to own and expand relationships with our largest customers in North America. You will guide adoption of Rippling’s back‑office HR/IT products, drive retention, and grow revenue through cross-sells and renewals.

This role emphasizes structured discovery, executive reviews, and multi-stakeholder coordination to meet ambitious quarterly targets. As a key player in a hybrid US-based team, you will partner with Technical Account Managers and

Qualifications

• 4+ years of SaaS experience in account management, sales, or quota-carrying customer success.
• Proven track record of meeting and exceeding quota via new product sales and upgrades.
• Ability to run a structured sales process and conduct discovery/demos.
• Demonstrated success building long-term commercial relationships, including renewals.

Responsibilities

• Own the primary relationship for customers to optimize Rippling's HR/IT platform.
• Lead initiatives to achieve adoption, retention, and revenue growth.
• Navigate sales processes and coordinate procurement and contracts.
• Develop account plans with cross-functional teams to ensure client success.
• Build a pipeline for cross-sells, upgrades, and renewals to achieve quarterly targets.
• Engage customers through live events, reviews, renewals, and go-live activities.

Skills

SaaS experience

Quota carrying

Account management

Relationship building

Sales process

Communication

Organization

Job description

Rippling is hiring a growth-minded Account Manager to own and expand relationships with our largest customers in North America. You will guide adoption of Rippling’s back‑office HR/IT products, drive retention, and grow revenue through cross-sells and renewals.

This role emphasizes structured discovery, executive reviews, and multi-stakeholder coordination to meet ambitious quarterly targets. As a key player in a hybrid US-based team, you will partner with Technical Account Managers and