Strategic Enterprise Account Manager: Growth & Retention

Comcast; Plymouth (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Comcast is seeking an experienced Strategic Account Manager to lead a portfolio of mid-market and enterprise customers, driving revenue growth, retention, and strategic upsell across Business Class services. You will conduct quarterly business reviews, manage renewals, and coordinate with cross-functional teams to ensure high-level service delivery.

You will work to meet quotas through proactive account planning and a customer-first approach, while developing strong relationships with key

Qualifications

• Bachelor's degree required; related experience preferred.
• 5–7 years of relevant sales or account management experience.
• Strong relationship-building and negotiation skills.

Responsibilities

• Manage sales to local and regional Enterprise and mid-market accounts.
• Meet or exceed monthly sales quotas through incremental opportunities.
• Renew contracts and identify upsell opportunities.
• Prepare quarterly business reviews with key customers.
• Coordinate with cross-functional teams to ensure smooth service delivery.

Skills

Customer Relationships

Strategic Objectives

Strategic Selling

Education

Bachelor's Degree

Job description

Comcast is seeking an experienced Strategic Account Manager to lead a portfolio of mid-market and enterprise customers, driving revenue growth, retention, and strategic upsell across Business Class services. You will conduct quarterly business reviews, manage renewals, and coordinate with cross-functional teams to ensure high-level service delivery.

You will work to meet quotas through proactive account planning and a customer-first approach, while developing strong relationships with key