Strategic Enterprise Account Manager | Growth & Retention

Comcast (CC) of Willow Grove; Denver (CO); Sur place; USD 65 000 - 106 000; Plein temps

Résumé du poste

Comcast is seeking a strategic account leader to manage a portfolio of mid-market customers in Colorado. You will develop account strategies, identify incremental revenue opportunities, and drive customer retention while coordinating with Sales, Finance and Operations to align solutions like Advanced Voice or Metro Ethernet with client needs.

The role requires strong relationship management, the ability to navigate executive levels, and a proven track record in meeting quotas.

Qualifications

• Bachelor's degree or equivalent work experience.
• 5–7 years of relevant sales/account management experience.
• Strong communication and negotiation skills.

Responsabilités

• Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
• Renew customer contracts to protect and grow existing revenue streams.
• Maintain regular account contact to ensure positioning and alignment with Comcast Business Services.
• Initiate and deliver proposed solutions to meet needs related to Advanced Voice, Metro Ethernet or other Business Class products.
• Maintain customer satisfaction and serve as the primary escalation point for any customer issues.
• Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment.
• Collaborate with Sales, Finance and Operations leadership to develop account management plans.
• Position and sell Comcast Business Class services across multiple levels including C-level and Executive.
• Manage existing revenue, sales opportunities, quota, funnels and forecasts per regional goals.
• Exercise independent judgment in matters of significance.
• Attend work on schedule and be flexible for nights/weekends as needed.
• Other duties as assigned.

Connaissances

Account Management

Customer Relationship Management

Direct Selling

Relationship Management

Sales Development

Formation

Bachelor's Degree

Description du poste

Comcast is seeking a strategic account leader to manage a portfolio of mid-market customers in Colorado. You will develop account strategies, identify incremental revenue opportunities, and drive customer retention while coordinating with Sales, Finance and Operations to align solutions like Advanced Voice or Metro Ethernet with client needs.

The role requires strong relationship management, the ability to navigate executive levels, and a proven track record in meeting quotas.