Strategic Enterprise Account Manager – Cybersecurity

CrowdStrike Inc.; Sunnyvale (CA); Hybrid; USD 40,000 - 63,000; Full time

Benefits offered by this job

Equity awards

Wellness program

Generous vacation

Parental leave

Professional development

Employee networks

Office culture

Great Place to Work

Job summary

CrowdStrike Inc. is seeking a Named, Corporate Account Manager to serve as a trusted security consultant for our medium to large enterprise customers. You’ll drive growth through strategic upsell and cross-sell opportunities while ensuring customer success with our endpoint security platform.

This hybrid role requires one day per week in-office if based near Austin, TX or Sunnyvale, CA. Remote options are available for Denver and Boston metro areas.

Qualifications

• 3+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields.
• Bachelor's degree preferred.
• Strong ability to run a discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy such as working with partners, and close deals.
• Proficient and/or good understanding of sales qualification frameworks such as Medic, Medpicc, and Sandler.
• Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role.

Responsibilities

• Serve as the primary point of contact for clients and collaborate with internal stakeholders to ensure value from previous purchase.
• Manage the contract renewal cycle from scheduling initial meetings through negotiation, changes, and signature.
• Achieve a quota of new sales growth within customer base.
• Be a customer advocate and build relationships with key customers.
• Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.
• Consult with existing customers to recommend additional CrowdStrike solutions to increase ingestion.
• Devise and execute account strategies to maximize growth.
• Provide high touch customer service, including escalation and coordination of support issues.
• Deliver feedback to Product Management on feature requests from customers.

Skills

Full sales cycle

Technical audience communication

Discovery & pipeline

Objection handling

Quotas & metrics

Clear written & verbal communication

Education

Bachelor’s degree preferred

Job description

CrowdStrike Inc. is seeking a Named, Corporate Account Manager to serve as a trusted security consultant for our medium to large enterprise customers. You’ll drive growth through strategic upsell and cross-sell opportunities while ensuring customer success with our endpoint security platform.

This hybrid role requires one day per week in-office if based near Austin, TX or Sunnyvale, CA. Remote options are available for Denver and Boston metro areas.