Strategic Enterprise Account Manager

Comcast Corporation; Manchester (NH); Hybrid; USD 85,000 - 125,000; Full time

Job summary

Comcast Business in Manchester, NH is seeking an Enterprise Account Manager to lead strategic account management for a portfolio of mid‑market customers, renew contracts, and identify incremental revenue opportunities.

You will maintain executive relationships, coordinate with Sales, Finance and Operations, and drive solutions across Advanced Voice, Metro Ethernet and other Business Class products to meet revenue and retention goals.

Qualifications

• Bachelor's degree is preferred; Comcast may consider coursework/experience in lieu of degree.
• 5–7 years of relevant work experience in enterprise/mid-market account management.
• Strong CRM and relationship-management skills.

Responsibilities

• Meet or exceed monthly sales quota through incremental opportunities.
• Renew customer contracts to protect and grow existing revenue streams.
• Maintain regular account contact to align Comcast Business Services with assigned accounts.
• Initiate and deliver proposed solutions across Advanced Voice, Metro Ethernet or other Business Class products.
• Maintain customer satisfaction and act as the primary escalation point for issues.
• Manage the cultivation, execution and delivery of sales to local and Regional accounts in the Enterprise and mid-market segment.

Skills

Account Management

Customer Relationship Management (CRM)

Customer Relationships

Direct Selling

Relationship Management

Education

Bachelor's Degree

Job description

Comcast Business in Manchester, NH is seeking an Enterprise Account Manager to lead strategic account management for a portfolio of mid‑market customers, renew contracts, and identify incremental revenue opportunities.

You will maintain executive relationships, coordinate with Sales, Finance and Operations, and drive solutions across Advanced Voice, Metro Ethernet and other Business Class products to meet revenue and retention goals.