Strategic Enterprise Account Manager

Comcast Corporation; Berlin (CT); On-site; USD 65,000 - 106,000; Full time

Job summary

Comcast Corporation is seeking a strategic Account Manager to lead a portfolio of mid-market customers and drive revenue growth. You will develop and manage account strategies, renew contracts, and identify incremental opportunities while maintaining strong relationships across multiple organizational levels.

This role involves coordinating with Sales, Finance and Operations to deliver tailored solutions such as Advanced Voice and Metro Ethernet, ensuring customer satisfaction and retention.

Qualifications

• Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
• Renew customer contracts to protect and grow existing revenue streams.
• Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts.
• Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products.
• Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid‑market segment.
• Position and sell Comcast Business Class services across multiple organizational levels including but not limited to C‑level and Executive level personnel.

Responsibilities

• Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
• Renew customer contracts to protect and grow existing revenue streams.
• Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts.
• Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products.
• Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise.

Skills

Account Management

Communication

CRM

Customer Relationships

Sales Compensation

Education

Bachelor's Degree

Job description

Comcast Corporation is seeking a strategic Account Manager to lead a portfolio of mid-market customers and drive revenue growth. You will develop and manage account strategies, renew contracts, and identify incremental opportunities while maintaining strong relationships across multiple organizational levels.

This role involves coordinating with Sales, Finance and Operations to deliver tailored solutions such as Advanced Voice and Metro Ethernet, ensuring customer satisfaction and retention.