Strategic Enterprise Account Manager

Comcast Advertising; Plymouth (MA); On-site; USD 68,000 - 111,000; Full time

Job summary

Comcast Business in Plymouth, MA is seeking an Enterprise Account Manager to lead strategic account management for a portfolio of mid-market customers. You will develop and execute account plans, identify incremental revenue opportunities, and renew contracts to protect and grow revenue.

Reporting to sales leadership, you will coordinate with finance and operations to align services with client needs, manage multiple accounts, and influence decisions at C-level/Executive levels while meeting

Qualifications

• Bachelor's degree required.
• 5-7 years of relevant work experience in sales/account management.

Responsibilities

• Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
• Renew customer contracts to protect and grow existing revenue streams.
• Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts.
• Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products, as appropriate.
• Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise.
• Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment.
• Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.
• Position and sell Comcast Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel.
• Management of existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division and Corporate sales, service and operational goals and objectives.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Education

Bachelor's Degree

Job description

Comcast Business in Plymouth, MA is seeking an Enterprise Account Manager to lead strategic account management for a portfolio of mid-market customers. You will develop and execute account plans, identify incremental revenue opportunities, and renew contracts to protect and grow revenue.

Reporting to sales leadership, you will coordinate with finance and operations to align services with client needs, manage multiple accounts, and influence decisions at C-level/Executive levels while meeting