Strategic Director Salesforce Platform & CoE

Ryder Supply Chain Solutions; Coral Gables (FL); On-site; USD 160,000 - 180,000; Full time

Job summary

Ryder Supply Chain Solutions seeks a Director of the Salesforce Platform to own the enterprise Salesforce ecosystem, setting the vision, governance, and investment priorities for Salesforce across FMS, SCS, and RLM.

The role chairs the Salesforce Center of Excellence, ensures platform health, security, data integrity, and lifecycle management, and partners with leadership to deliver sustained business value.

Qualifications

• Bachelor's Degree or higher in Information Systems, Computer Science, Engineering, Business, or related field.
• 10+ years in progressive technology leadership with enterprise platforms or customer-facing apps.
• 10+ years leading Salesforce or comparable enterprise SaaS/CRM platforms in a large, complex environment.
• 5+ years leading Salesforce org rationalization, data/integration/security impacts.
• 5+ years executive stakeholder management, vendor negotiations, financial planning, and benefit realization.

Responsibilities

• Define multi-year Salesforce vision, target-state architecture, org strategy, and investment plan.
• Chair the Salesforce Center of Excellence (CoE) and drive governance, release, and architecture reviews.
• Lead platform health, security, reliability, and operational risk across Salesforce instances.
• Translate competing priorities into enterprise choices and build durable relationships with business leaders.
• Establish guardrails for configuration, development, data, identity, security, and DevSecOps.

Skills

Strategy development

Executive leadership

Stakeholder management

Cross-functional collaboration

Governance

Communication

Education

Bachelor's Degree in Information Systems/CS/Engineering/Business

Tools

Salesforce CRM

Job description

Ryder Supply Chain Solutions seeks a Director of the Salesforce Platform to own the enterprise Salesforce ecosystem, setting the vision, governance, and investment priorities for Salesforce across FMS, SCS, and RLM.

The role chairs the Salesforce Center of Excellence, ensures platform health, security, data integrity, and lifecycle management, and partners with leadership to deliver sustained business value.