Salesforce Platform Director & CoE Leader

Ryder System, Inc.; Washington (District of Columbia); On-site; USD 160,000 - 180,000; Full time

Job summary

Ryder System, Inc. seeks a Director Salesforce Platform to own the enterprise Salesforce landscape, setting the vision, operating model, investment priorities, and guardrails across FMS, SCS, and RLM.

This leader drives platform health, security, data integrity, lifecycle management, and sustained business value at scale. The Director collaborates across segments, chairs the Salesforce CoE, develops talent, and serves as Ryder's relationship owner with Salesforce.

Qualifications

• Bachelor's degree in Information Systems, CS, Eng, or Business or related field.
• 10+ years in progressive technology leadership with responsibility for enterprise platforms.
• 10+ years leading Salesforce or comparable enterprise SaaS/CRM in a large, multi‑business unit environment.
• 5+ years in leading Salesforce org/instance rationalization or consolidation.
• Strong executive stakeholder management, financial planning, and benefit realization experience.

Responsibilities

• Define and govern enterprise Salesforce strategy, roadmap, and governance.
• Lead Salesforce Center of Excellence (CoE) as a cross‑functional operating model.
• Ensure platform health, security, reliability, and operational risk management.
• Partner with enterprise architects and data leaders on reference architectures and integration patterns.
• Oversee vendor/financial management, licensing, and investment decisions.
• Drive platform rationalization, lifecycle management, and value realization.

Tools

Salesforce

Sales Cloud

CRM platforms

Job description

Ryder System, Inc. seeks a Director Salesforce Platform to own the enterprise Salesforce landscape, setting the vision, operating model, investment priorities, and guardrails across FMS, SCS, and RLM.

This leader drives platform health, security, data integrity, lifecycle management, and sustained business value at scale. The Director collaborates across segments, chairs the Salesforce CoE, develops talent, and serves as Ryder's relationship owner with Salesforce.