Strategic Customer Value Architect for ROI & Adoption

Neara; United States; On-site; USD 130,000 - 190,000; Full time

Benefits offered by this job

Competitive salary + ESOP

Strong career development

Meritocratic culture

Meaningful, world-scale projects

Opportunity to influenceHigh growth

Job summary

Neara is seeking a Customer Value Architect to work directly with high-value customers, translating Neara solutions into measurable ROI. You will engage with stakeholders, drive platform adoption, and define business cases that align with client goals across infrastructure and energy sectors.

The role emphasizes hands-on customer engagement, on-site work, and collaboration with Sales and Deployment to deliver value, train users, and identify opportunities for expansion as Neara grows in the

Qualifications

• Extensive experience with enterprise account engagement and client management.
• Familiarity with enterprise software platforms and deployments.
• Proven ability to create ROI/value frameworks aligned to client strategy.
• Strong communication and stakeholder management skills.
• Proactive problem-solver with creative solution mindset.
• Energy or infrastructure sector experience is advantageous.
• Engineering background is a plus.

Responsibilities

• Develop a strong understanding of the Neara platform and translate its value to customers.
• Work on-site with customers to drive adoption and ensure delivery of business outcomes.
• Collaborate with sales and deployment to drive platform adoption and revenue growth.
• Design and deliver focused training sessions and workshops aligned with customer goals.
• Identify emerging client needs and inform account strategies and growth opportunities.
• Build trusted relationships with a broad stakeholder audience within customers.

Skills

Enterprise accounts

Account strategy

Stakeholder engagement

Clear comms

Critical thinking

Problem solving

Education

Engineering degree (plus)

Job description

Neara is seeking a Customer Value Architect to work directly with high-value customers, translating Neara solutions into measurable ROI. You will engage with stakeholders, drive platform adoption, and define business cases that align with client goals across infrastructure and energy sectors.

The role emphasizes hands-on customer engagement, on-site work, and collaboration with Sales and Deployment to deliver value, train users, and identify opportunities for expansion as Neara grows in the