Strategic Customer Value Architect - Equity & Growth

Neara; Houston (TX); On-site; USD 130,000 - 190,000; Full time

Benefits offered by this job

ESOP

Job summary

Neara is hiring a Customer Value Architect in Houston to work with our highest-value customers, translating Neara solutions into measurable ROI and ensuring platform adoption. You will spend substantial time on-site, align with customer goals, and collaborate with Sales/Deployment to expand usage of Neara across accounts.

The role requires deep enterprise account experience, strong communication, and ability to define business cases and success metrics. Equity is offered as part of compensation.

Qualifications

• Significant experience with enterprise account engagement and client management.
• Familiarity with enterprise software platforms and deployments.
• Experience in developing tangible customer value and ROI frameworks.
• Strong communication skills and ability to explain complex topics clearly.
• Strong external stakeholder engagement and relationship-building abilities.
• Proactive problem-solver who translates customer outcomes to technical solutions.
• Experience in energy/infrastructure sectors is a plus.

Responsibilities

• Translate Neara functionality into clear customer value and ROI.
• Engage with customers on-site to drive platform adoption and measurable outcomes.
• Define and deliver business cases and ROI metrics with customers.
• Collaborate with Sales and Deployment to drive adoption and growth.
• Deliver focused trainings and workshops aligned with customer goals.
• Identify opportunities for expanding Neara usage across customers.

Skills

Account management

Enterprise software

ROI frameworks

Communication

Stakeholder engagement

Education

Engineering degree

Tools

CRM platforms

Job description

Neara is hiring a Customer Value Architect in Houston to work with our highest-value customers, translating Neara solutions into measurable ROI and ensuring platform adoption. You will spend substantial time on-site, align with customer goals, and collaborate with Sales/Deployment to expand usage of Neara across accounts.

The role requires deep enterprise account experience, strong communication, and ability to define business cases and success metrics. Equity is offered as part of compensation.