Customer Value Architect — Equity & Growth (Austin)

Neara; Austin (TX); On-site; USD 130,000 - 190,000; Full time

Benefits offered by this job

Competitive salary + ESOP

Career development opportunities

Meritocratic culture

Work on complex, meaningful products

Direct role in high-growth trajectory

Job summary

Neara is seeking a Customer Value Architect in Austin to work on-site with premier utility and infrastructure clients. You will translate Neara's software platform into measurable business value, develop ROI models, and drive adoption across high-value accounts.

Strong stakeholder engagement and strategic thinking are essential. You will collaborate with Sales and Deployment to deliver focused training, define growth opportunities, and ensure outcomes align with contractual commitments and

Qualifications

• Experience in enterprise account engagement and client management.
• Ability to develop tangible ROI frameworks.
• Strong communication and stakeholder management skills.
• Experience translating technical value into business outcomes.

Responsibilities

• Translate Neara functionality and value to customers.
• On-site engagement with customers to drive platform adoption and outcomes.
• Define and deliver business cases and ROI metrics for value delivery.
• Act as a trusted adviser aligning customer goals with Neara solutions.
• Collaborate with Sales and Deployment to drive adoption and growth.
• Design training sessions aligned with customer goals and workflows.
• Identify opportunities for expanding platform use across accounts.

Skills

Enterprise account engagement

Client management

ROI frameworks

Clear communication

Stakeholder engagement

Job description

Neara is seeking a Customer Value Architect in Austin to work on-site with premier utility and infrastructure clients. You will translate Neara's software platform into measurable business value, develop ROI models, and drive adoption across high-value accounts.

Strong stakeholder engagement and strategic thinking are essential. You will collaborate with Sales and Deployment to deliver focused training, define growth opportunities, and ensure outcomes align with contractual commitments and