Strategic Customer Success Manager, Energy Tech (Houston)

Cedar Advanced Corp.; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition reimbursement

Job summary

Cedar Advanced Corp. in Houston, TX seeks a Customer Success Manager to maximize client value from products and services and foster long‑term relationships.

Daily tasks include understanding client needs, providing tailored solutions, measuring product success, and collaborating with sales to close deals. The role offers a collaborative, growth‑driven environment in the energy and environmental technology sector.

Qualifications

• Bachelor's degree in business, marketing, or a related field.
• Experience in customer success or sales is preferred.
• Strong communication and analytical skills.

Responsibilities

• Collaborate with clients to understand needs and provide tailored solutions.
• Monitor product usage and performance to identify improvements.
• Work with the sales team to close deals and ensure customer satisfaction.
• Provide regular updates to clients on product performance and success metrics.
• Identify and resolve issues or concerns raised by clients.
• Help develop best practices for customer success.

Skills

Customer relationships

CRM usage

Analytical thinking

Communication skills

Education

Bachelor's degree in business or related field

Tools

CRM software

Data analysis tools

Job description

Cedar Advanced Corp. in Houston, TX seeks a Customer Success Manager to maximize client value from products and services and foster long‑term relationships.

Daily tasks include understanding client needs, providing tailored solutions, measuring product success, and collaborating with sales to close deals. The role offers a collaborative, growth‑driven environment in the energy and environmental technology sector.