Strategic Account Success Manager

Senergy Petroleum; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Senergy Petroleum in Houston is seeking an Account Manager to nurture existing client relationships and ensure satisfaction, retention, and growth within assigned accounts. You will be the primary contact for service, product, and account needs, coordinating with internal teams to deliver exceptional service.

The role emphasizes on-site client visits, renewal support, and collaboration with sales and marketing to tailor solutions. Strong communication and data reporting are essential.

Qualifications

• Bachelor’s degree required in a business-related field.
• 2–4 years of experience in sales, sales support, or customer service in a fast-paced environment.
• Proven experience in process improvement and implementing new procedures.
• Customer service experience is a plus.

Responsibilities

• Serve as the primary contact for an assigned portfolio of existing customers.
• Proactively manage customer relationships to ensure satisfaction, loyalty, and long-term retention.
• Conduct regular on-site visits and account reviews to assess needs and address issues.
• Coordinate with internal teams (operations, logistics, billing, technical support) to ensure timely delivery of products/services.
• Identify and recommend additional products, services, or programs that benefit current customers.
• Support renewal efforts for contracts or service agreements to secure long-term partnerships.

Skills

CRM systems

Excel

Sales data analysis

Communication skills

Organizational skills

Process improvement

Account management

Education

Bachelor’s degree in Business Administration, Sales & Marketing, or related field

Tools

CRM software

Order processing software

Microsoft Office Suite

Job description

Senergy Petroleum in Houston is seeking an Account Manager to nurture existing client relationships and ensure satisfaction, retention, and growth within assigned accounts. You will be the primary contact for service, product, and account needs, coordinating with internal teams to deliver exceptional service.

The role emphasizes on-site client visits, renewal support, and collaboration with sales and marketing to tailor solutions. Strong communication and data reporting are essential.