Strategic Customer Success Leader – Territory Growth

wasteprocareers; Kenner, New Orleans (LA, LA); On-site; USD 65,000 - 95,000; Full time

Job summary

WAST PRO OF NEW ORLEANS LOUISIANA seeks a Customer Success Manager to drive long-term growth and retention by nurturing existing client relationships and expanding service coverage. The role emphasizes proactive site visits, consultative selling, and collaboration with regional leadership to meet client expectations.

Responsibilities include planning, client communication, renewals, pricing actions, and coordinating with corporate teams to deliver complete waste management solutions while

Qualifications

• Education: AS/BA/BS preferred in business, marketing, or communications.
• 2-5 years of sales/account management experience in managed services or B2B.
• Proven consultative selling, negotiation, bid responses, and contract management.

Responsibilities

• Develop maximum sales potential within defined territory.
• Collaborate with Regional Sales Manager to plan market and sales strategies.
• Build a collaborative customer experience with in-person visits.
• Ensure customer satisfaction via direct communication and feedback.
• Match Waste Pro services to client needs and manage renewals.

Skills

Sales experience

Account management

CRM

Negotiation

Communication skills

Education

Bachelor's degree in business/marketing/communications

Tools

Salesforce

MS Outlook

Word

Excel

PowerPoint

Job description

WAST PRO OF NEW ORLEANS LOUISIANA seeks a Customer Success Manager to drive long-term growth and retention by nurturing existing client relationships and expanding service coverage. The role emphasizes proactive site visits, consultative selling, and collaboration with regional leadership to meet client expectations.

Responsibilities include planning, client communication, renewals, pricing actions, and coordinating with corporate teams to deliver complete waste management solutions while