Strategic Customer Success Executive

Oracle Corporation; United States; Remote; USD 105,000 - 210,000; Full time

Benefits offered by this job

Equity

Commission opportunities

Job summary

Oracle Health is seeking a senior Customer Success Executive to lead strategic engagement with top customers in the US. You will drive value realization, retention, and long-term success across a defined portfolio while partnering with product, services, and sales teams.

You will build executive relationships, steer strategic reviews, and advocate for customer needs in product planning, ensuring alignment with contractual commitments and business goals.

Qualifications

• 6–10+ years of experience in customer success or equivalent leadership roles.
• Ability to manage executive relationships and drive strategic outcomes.
• Strong business acumen and communication across senior stakeholders.

Responsibilities

• Develop strategic partnerships with senior customer executives.
• Lead executive business reviews, roadmaps, and long-term planning.
• Drive adoption, value realization, and retention for a defined portfolio.
• Coordinate cross-functional teams to ensure a cohesive customer experience.

Skills

Executive communication

Strategic partnerships

Relationship management

Risk mitigation

Job description

Oracle Health is seeking a senior Customer Success Executive to lead strategic engagement with top customers in the US. You will drive value realization, retention, and long-term success across a defined portfolio while partnering with product, services, and sales teams.

You will build executive relationships, steer strategic reviews, and advocate for customer needs in product planning, ensuring alignment with contractual commitments and business goals.