Strategic Programs Lead for Enterprise Customers

Oracle; San Juan (PR); On-site; USD 115,000 - 235,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Paid holidays

Parental leave

Employee Stock Purchase Plan

Job summary

Oracle’s Strategic Customer Engineering organization seeks a senior program leader to drive high-impact, cross-functional initiatives across our most strategic customers. You will align executive priorities, translate strategy into actionable plans, and mentor teams to achieve measurable outcomes.

Ideal candidates bring extensive experience managing large programs, strong judgment, and superior communication with executives and stakeholders.

Qualifications

• Bachelor’s degree or higher in Business Administration, Finance, Economics, Operations, or related field or equivalent practical experience.
• Extensive experience leading large-scale, cross-functional programs in complex organizations.
• Demonstrated ability to develop strategy and translate business objectives into executable plans and measurable outcomes.
• Exceptional executive communication, stakeholder management, negotiation, and influence skills.
• Strong business judgment and analytical skills, including experience using data and metrics to guide decisions.
• Experience managing program investments, budgets, resource planning, or forecasts.
• Demonstrated success navigating ambiguity, competing priorities, and complex organizational dependencies.
• Track record of driving organizational change, process improvement, and operational efficiency.
• Experience working with enterprise customers and senior executives is highly desirable.
• Ability to establish direction, create alignment, and mobilize teams toward shared outcomes without direct authority.

Responsibilities

• Lead complex, high-impact programs spanning multiple teams and organizations, establishing strategy, priorities, milestones, dependencies, and execution plans.
• Partner with senior leaders, customers, and key stakeholders to align priorities, resolve competing requirements, and drive shared outcomes.
• Translate strategic objectives into actionable plans and ensure teams remain aligned through execution and delivery.
• Identify and proactively manage program risks, dependencies, resource needs, and organizational blockers.
• Serve as a trusted advisor to senior stakeholders, providing clear recommendations, tradeoffs, and insights to support decision-making.
• Establish program governance, success measures, and executive communications that provide clear visibility into progress, risks, decisions, and required actions.
• Use business and operational data to identify opportunities, improve outcomes, and inform priorities and investments.
• Drive cross-functional change and continuous improvement across processes, workflows, and operating models.
• Lead through influence, building alignment and accountability across teams without direct authority.
• Mentor program teams and promote strong program management practices across the organization.

Skills

Executive communication

Stakeholder management

Negotiation

Influence

Analytical skills

Data-driven decisions

Education

Bachelor’s degree or higher

Job description

Oracle’s Strategic Customer Engineering organization seeks a senior program leader to drive high-impact, cross-functional initiatives across our most strategic customers. You will align executive priorities, translate strategy into actionable plans, and mentor teams to achieve measurable outcomes.

Ideal candidates bring extensive experience managing large programs, strong judgment, and superior communication with executives and stakeholders.