Strategic Customer Success Executive – Payer

Oracle; United States; On-site; USD 92,000 - 187,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Savings and Investment Plan

Paid time off

Paid holidays

Paid sick leave

Parental leave

Adoption assistance

Employee Stock Purchase Plan

Job summary

Oracle Health is seeking a Customer Success Executive (Payer) in the United States. You will lead strategic partnerships with senior customer executives, drive value realization, and ensure long-term success across a defined portfolio of high‑impact customers.

The role requires strong business acumen and executive communication skills, the ability to navigate complex environments, and 3 to 5+ years of relevant experience, with accountability for retention, adoption, and growth.

Qualifications

• 3 to 5+ years of relevant experience.
• Excellent executive communication and business acumen.
• Ability to navigate complex environments and drive value realization.

Responsibilities

• Develop and maintain relationships with senior customer executives, serving as their trusted advisor on strategy and value realization.
• Lead strategic business reviews, roadmap discussions, and long-term planning sessions.
• Drive adoption and measurable outcomes aligned to customer goals and contractual commitments.
• Coordinate cross-functional collaboration with product, services, support, sales, and operations to deliver a cohesive customer experience.

Job description

Oracle Health is seeking a Customer Success Executive (Payer) in the United States. You will lead strategic partnerships with senior customer executives, drive value realization, and ensure long-term success across a defined portfolio of high‑impact customers.

The role requires strong business acumen and executive communication skills, the ability to navigate complex environments, and 3 to 5+ years of relevant experience, with accountability for retention, adoption, and growth.