Strategic Customer Account Specialist

Amcor LLC; Franklin (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Flexible time off

Company-paid holidays

Life insurance & disability

Tuition Reimbursement

Discretionary annual bonus

Job summary

Amcor LLC in Indiana seeks a Customer Experience Specialist I to support daily account needs and collaborate with cross-functional teams to ensure customer requirements are met at a professional level.

The role involves managing top-tier accounts, proactively engaging customers to understand needs and challenges, and working with internal teams on projects to drive growth and exceptional service.

Qualifications

• College degree or equivalent work experience required.
• Ability to manage top-tier accounts and build relationships.
• Strong communication and collaboration with cross-functional teams.

Responsibilities

• Provide daily support for customer accounts and ensure effective execution of needs.
• Proactively engage customers to understand account requirements and challenges.
• Collaborate with departmental and cross-functional teams on projects.
• Demonstrate professional verbal and written communication in a fast-paced environment.
• Multi-task, prioritize, and manage time effectively with minimal supervision.

Skills

Account management

Customer relationship building

Verbal & written communication

Time management

Multi-tasking

Team collaboration

Education

College degree or equivalent work experience

Tools

CRM software

MS Office

Databases and portals

Job description

Amcor LLC in Indiana seeks a Customer Experience Specialist I to support daily account needs and collaborate with cross-functional teams to ensure customer requirements are met at a professional level.

The role involves managing top-tier accounts, proactively engaging customers to understand needs and challenges, and working with internal teams on projects to drive growth and exceptional service.