Key Account Specialist - Customer Growth & Support

Amcor Flexibles, LLC; Evansville (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Wellbeing program

Retirement Savings Plan with company  

Tuition Reimbursement

Discretionary annual bonus program

Job summary

Amcor is seeking a Customer Experience Specialist I to support daily customer accounts and ensure effective execution of customer needs. You will partner with multiple internal teams to grow the business and maintain strong relationships with assigned accounts.

The role requires a college degree or equivalent experience, strong written and verbal communication, and the ability to multi-task in a fast-paced environment. Candidates should be proficient with relevant databases and CRM tools.

Qualifications

• College degree or equivalent work experience required (approximately 2+ years).
• Fluent in required databases, programs, portals and operating systems for support.
• Ability to multi-task, prioritize and manage time effectively.
• Professional verbal and written communication in a fast-paced environment.

Responsibilities

• Manage top tier level accounts.
• Pro-actively engage customers to understand account needs and challenges.
• Participate with departmental and cross-functional teams and projects.
• Perform other related duties as assigned.
• Ability to make fact-based decisions and understand impact on customers and business.

Skills

Customer service

Account management

Cross-functional collaboration

Verbal & written communication

Time management

Education

Bachelor's degree or equivalent experience

Tools

CRM software

Job description

Amcor is seeking a Customer Experience Specialist I to support daily customer accounts and ensure effective execution of customer needs. You will partner with multiple internal teams to grow the business and maintain strong relationships with assigned accounts.

The role requires a college degree or equivalent experience, strong written and verbal communication, and the ability to multi-task in a fast-paced environment. Candidates should be proficient with relevant databases and CRM tools.