Strategic Corporate Account Manager - Growth & Renewal

ServiceTrade; Virginia; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical through Cigna, PPO and HDHP

Flexible PTO

Company holidays

Life insurance

Voluntary benefits

Employee Reimbursement Program

Job summary

ServiceTrade in the United States seeks a Corporate Account Manager to manage a portfolio of high-end contractors, drive adoption of apps, and secure renewals. You will partner with Sales, Customer Success, and Professional Services to deliver value and growth.

You will conduct business reviews, create expansion opportunities, and coordinate cross-functional efforts to meet customer goals while maintaining strong relationships and industry knowledge.

Qualifications

• S. degree with 4+ years of Account Management or equivalent B2B sales experience.
• Proficiency with Google Apps, Salesforce.io, Zoom or Google Meet preferred.
• Some travel experience and ability preferred.

Responsibilities

• Conduct regular business reviews remotely and on-site to drive usage, adoption, and value of ServiceTrade.
• Identify risk accounts and address issues hindering adoption.
• Escalate customer issues to Success, Support and Professional Services teams.
• Increase customer investment in ServiceTrade apps and services.
• Create opportunities for investment through reviews and product demos.
• Create quotes, manage sales cycle, and close expansion/upsell orders.
• Exceed quota by managing expansion/upsell pipeline in Salesforce and cross-functional collaboration.
• Develop and maintain account plans aligning goals with solutions.
• Coordinate internal action plans across departments to achieve goals.
• Maintain industry knowledge and product training through certification.
• Prioritize activity with time management and scheduling reviews.
• Maintain accurate customer records and document activity in Salesforce.

Skills

Account Management

B2B Sales

Customer Retention

Negotiation

Education

B.S. degree

Tools

Google Apps

Salesforce.io

Zoom

Google Meet

Job description

ServiceTrade in the United States seeks a Corporate Account Manager to manage a portfolio of high-end contractors, drive adoption of apps, and secure renewals. You will partner with Sales, Customer Success, and Professional Services to deliver value and growth.

You will conduct business reviews, create expansion opportunities, and coordinate cross-functional efforts to meet customer goals while maintaining strong relationships and industry knowledge.