Strategic Corporate Account Manager

ServiceTrade; South Carolina; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical through Cigna PPO/HDHP

Flexible PTO

Company-paid Life insurance

Voluntary benefits

10 company holidays

Employee Reimbursement Program

Job summary

ServiceTrade in the United States is seeking a Corporate Account Manager to steward a portfolio of high-value customers and drive renewals and expansion of our apps and services. You will conduct business reviews, partner with Sales, Customer Success, and Marketing, and own the customer journey from adoption to expansion.

This role blends strategic account management with hands-on collaboration to deliver measurable value.

Qualifications

• 4+ years of Account Management or equivalent B2B sales experience.
• Bachelor's degree required; business/tech background preferred.
• Proficiency with Google Apps, Salesforce.io, Zoom or Google Meet preferred.

Responsibilities

• Conduct regular business review conversations remotely and on-site with customers to drive usage, adoption, and value realization within the ServiceTrade application.
• Identify Risk Accounts and address potential issues that may prevent customers from maximizing their adoption of ServiceTrade.
• Assist customers by escalating issues and needs to Customer Success, Customer Support and Professional Services teams.
• Increase Customer Investment in ServiceTrade applications and services.
• Create quotes, manage sales cycle and close sales orders for expansion and upsell opportunities within ServiceTrade customer base.
• Exceed quota by effectively managing pipeline of expansion and upsell opportunities in Salesforce.Account Planning & Cross-Functional Collaboration.
• Develop and maintain account plans that align customer goals with ServiceTrade's solutions.
• Manage internal action plans across Sales, Customer Success, Customer Support, Professional Services, Sales Operations, Product Management, and Marketing to achieve customer goals.

Skills

Google Apps

Salesforce.io

Zoom

Google Meet

Education

Bachelor's degree

Job description

ServiceTrade in the United States is seeking a Corporate Account Manager to steward a portfolio of high-value customers and drive renewals and expansion of our apps and services. You will conduct business reviews, partner with Sales, Customer Success, and Marketing, and own the customer journey from adoption to expansion.

This role blends strategic account management with hands-on collaboration to deliver measurable value.