Strategic Corporate Account Manager

ServiceTrade; Lorida (FL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance (Cigna)

Dental & Vision insurance

Flexible PTO

Company holidays

Employee development reimbursement

Life insurance

Disability insurance

Voluntary benefits

Job summary

ServiceTrade is seeking a Corporate Account Manager to drive retention and expansion across a portfolio of high-end customers in a geographic region. You will negotiate renewals, conduct business reviews, and collaborate with Sales, Customer Success, Support, and Professional Services to deliver value.

The role emphasizes ownership, proactive problem solving, and cross-functional teamwork to grow customer investments and adoption of ServiceTrade apps and services.

Qualifications

• Bachelor's degree with 4+ years of Account Management or equivalent B2B sales experience.
• Proficiency with Google Apps, Salesforce.io, Zoom or Google Meet preferred.
• Some travel experience and ability preferred.

Responsibilities

• Conduct regular business review conversations remotely and on-site with customers to drive usage, adoption, and value realization within the ServiceTrade application.
• Identify Risk Accounts and address potential issues that may prevent customers from maximizing their adoption of ServiceTrade.
• Assist customers by escalating issues and needs to Customer Success, Customer Support and Professional Services teams.
• Increase Customer Investment in ServiceTrade applications and services.
• Create opportunities for clients to increase their investment through business reviews and product demonstrations.
• Create quotes, manage sales cycle and close sales orders for expansion and upsell opportunities within the ServiceTrade customer base.

Skills

Account management

B2B sales

Customer relationships

Strategic planning

Education

Bachelor's degree

Tools

Google Apps

Salesforce.io

Zoom

Google Meet

Job description

ServiceTrade is seeking a Corporate Account Manager to drive retention and expansion across a portfolio of high-end customers in a geographic region. You will negotiate renewals, conduct business reviews, and collaborate with Sales, Customer Success, Support, and Professional Services to deliver value.

The role emphasizes ownership, proactive problem solving, and cross-functional teamwork to grow customer investments and adoption of ServiceTrade apps and services.