Strategic Growth Account Manager

ServiceTrade; East Windsor Hill (CT); Hybrid; USD 85,000 - 135,000; Full time

Benefits offered by this job

Medical through a PPO option

Flexible PTO

Company-paid Life Insurance

Holidays

Employee Reimbursement Program

Job summary

ServiceTrade is seeking a Corporate Account Manager to drive retention and expansion across a portfolio of high-end customers in a defined region. You will lead business reviews, demonstrate solutions, and coordinate with Sales, Customer Success, and other teams to ensure renewals and growth.

You’ll build account plans, manage the sales cycle, and identify opportunities to increase customer investment in ServiceTrade apps and services, including cross-functional collaboration and strategic

Qualifications

• 4+ years in Account Management or equivalent B2B sales experience.
• Proficiency with Salesforce.io, Google Apps, Zoom or Google Meet preferred.
• Some travel experience and ability preferred.

Responsibilities

• Conduct regular business reviews remotely and on-site with customers to drive usage and value realization.
• Identify risk accounts and address issues to maximize product adoption.
• Collaborate with Customer Success, Support and Professional Services to resolve needs.
• Increase customer investment through reviews and product demonstrations.
• Create quotes, manage sales cycle and close expansion/upsell opportunities.

Skills

Account Management

B2B Sales

Relationship Building

Education

B.S. degree

Tools

Salesforce.io

Google Apps

Zoom

Google Meet

Job description

ServiceTrade is seeking a Corporate Account Manager to drive retention and expansion across a portfolio of high-end customers in a defined region. You will lead business reviews, demonstrate solutions, and coordinate with Sales, Customer Success, and other teams to ensure renewals and growth.

You’ll build account plans, manage the sales cycle, and identify opportunities to increase customer investment in ServiceTrade apps and services, including cross-functional collaboration and strategic