Strategic Corporate Account Manager

ServiceTrade; Connecticut; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical and dental benefits through C‑

FSA/Dep Care

Company‑paid Life insurance

Voluntary benefits (Critical Illness,

Flexible PTO

10 company holidays

Employee Reimbursement Program

Job summary

ServiceTrade is seeking a Corporate Account Manager to drive retention and growth across a portfolio of high-end customers in the United States. You will lead business reviews, demonstrate value, and coordinate with Sales, Customer Success, and Professional Services to secure renewals and expand adoption of ServiceTrade apps and services.

You will engage executives and users, conduct regular reviews, and create growth plans that align customer goals with ServiceTrade solutions.

Qualifications

• S. degree with 4+ years of Account Management or equivalent B2B sales experience.
• Proficiency with Google Apps, Salesforce.io, Zoom or Google Meet preferred.
• Some travel experience and ability preferred.

Responsibilities

• Retain and expand customer investments in ServiceTrade apps and services.
• Conduct regular business reviews with customers, remotely and on-site.
• Identify risk accounts and address issues to maximize adoption.
• Create opportunities for expansion and upsell through business reviews and product demos.
• Manage quotes, sales cycles, and close orders for expansion within the customer base.
• Develop account plans aligning customer goals with ServiceTrade solutions.
• Coordinate with Sales, Customer Success, Support, and Professional Services to meet customer goals.

Skills

Active listening

Account planning

Cross-functional collaboration

Negotiation

Solution selling

Education

Bachelor's or Master’s degree

Tools

Google Apps

Salesforce.io

Zoom

Job description

ServiceTrade is seeking a Corporate Account Manager to drive retention and growth across a portfolio of high-end customers in the United States. You will lead business reviews, demonstrate value, and coordinate with Sales, Customer Success, and Professional Services to secure renewals and expand adoption of ServiceTrade apps and services.

You will engage executives and users, conduct regular reviews, and create growth plans that align customer goals with ServiceTrade solutions.