Strategic COO (Sales-Led) for Remote Agency Growth

Blacksmith Agency LLC; Detroit (MI); Remote; USD 150,000 - 230,000; Full time

Job summary

Blacksmith Agency is a remote agency building websites and running paid and organic programs for US clients. As Chief Operating Officer you run the company day to day, with Sales, recruiting, delivery and marketing reporting to this seat. The founder retains the overall vision while you drive day-to-day execution.

You will shape the week, set quarterly priorities, and own margins. You will negotiate client contracts and vendor terms, and build leadership capability within the team.

Qualifications

• Experience leading sales teams at VP or CRO level, preferably in an agency or SaaS.
• Proven track record growing teams from ~40 to ~140 employees.
• Profit/margin responsibility and business impact beyond revenue.
• Strong negotiator on client contracts and vendor terms.
• Clear communicator with multiple leaders and founder.

Responsibilities

• Lead four department leads and manage weekly priorities and quarterly tradeoffs.
• Own profit margins, delivery costs, and hiring decisions.
• Drive commercial conversations: client contracts, vendor terms, and deal approvals.
• Develop leaders into strong operators and ensure day-to-day execution aligns with vision.
• Oversee recruiting, delivery, and marketing in a sales-led organization.

Skills

Sales leadership

Forecasting

Pipeline management

Negotiation

Team coaching

Agency experience

Job description

Blacksmith Agency is a remote agency building websites and running paid and organic programs for US clients. As Chief Operating Officer you run the company day to day, with Sales, recruiting, delivery and marketing reporting to this seat. The founder retains the overall vision while you drive day-to-day execution.

You will shape the week, set quarterly priorities, and own margins. You will negotiate client contracts and vendor terms, and build leadership capability within the team.