COO — Sales‑Driven Ops Leader for a Growth Agency

Blacksmith Agency LLC; Houston (TX); Remote; USD 180,000 - 280,000; Full time

Job summary

Blacksmith Agency is a remote agency building websites and running paid and organic programs for US clients. As COO you run the company day to day, with Sales, recruiting, delivery and marketing reporting to this seat.

The founder retains strategic ownership while you drive execution and optimize profit margins. You will oversee four department leads, define weekly rhythms and quarterly priorities, and steer commercial negotiations with clients and vendors.

Qualifications

• Carried a quota and led salespeople as a VP of Sales or CRO.
• Agency background in digital/marketing or creative services; SaaS or professional services acceptable.
• Managed multiple functions reporting to you with hiring and performance decisions.
• Scaled a company from ~40 to ~140 employees.
• Owned profit via margin focus, not just revenue.
• Significant negotiation experience with contracts and people.
• Clear communicator with four leaders and a founder about current truths.

Responsibilities

• Own four department leads: growth, reviews, and accountability when targets won't be met.
• Own weekly cadence, quarterly priorities, and trade-offs when deadlines collide.
• Own profit metrics and margin analysis across delivery and hiring decisions.
• Lead commercial conversations: client contracts, redlines, and vendor terms.
• Build strong operators into leaders and coach them.
• Make day-to-day decisions that previously rested with the founder.

Skills

Sales leadership

Coaching sales reps

Communication

Negotiation

Agency experience

Job description

Blacksmith Agency is a remote agency building websites and running paid and organic programs for US clients. As COO you run the company day to day, with Sales, recruiting, delivery and marketing reporting to this seat.

The founder retains strategic ownership while you drive execution and optimize profit margins. You will oversee four department leads, define weekly rhythms and quarterly priorities, and steer commercial negotiations with clients and vendors.