Sales-Driven COO for Remote Agency

Blacksmith Agency LLC; California; Remote; USD 200,000 - 280,000; Full time

Job summary

Blacksmith Agency, a remote agency serving US clients, seeks a COO to run day-to-day operations across sales, recruiting, delivery, and marketing. You will shape the growth of the organization as the operational leader, balancing profit and client commitments with a hands-on approach to leadership.

You should have a strong sales background, agency experience, and a track record of scaling teams from 40 to 140, while personally owning profit margins and contract negotiations.

Qualifications

• You carried a quota and led salespeople against a number as a VP of Sales, CRO or sales-led GM.
• Agency experience in digital, marketing or creative fields is ideal; SaaS or professional services also work.
• Managed multiple functions reporting to you with numbers, hiring, and leadership decisions.
• Joined a company at a smaller size and helped it grow to 40–140 people.
• You personally carried a profit number including margin responsibilities.
• Real negotiation experience on contracts and with people.
• Strong communicator who aligns four leaders and the founder on what is true today.

Responsibilities

• Own four department leads, their numbers, development, reviews, and contingency decisions.
• Own the weekly rhythm, quarterly priorities, and trade-offs when priorities clash.
• Own profit margins and the cost of hires, deciding which business to take or decline.
• Lead commercial conversations: client contracts, redlines, vendor terms, and deal boundaries.
• Develop and coach operators into true leaders across functions.
• Make day-to-day decisions that align with founder priorities and company goals.

Skills

Sales leadership

Agency experience

Cross-functional leadership

Profit/mmargin management

Contract negotiation

Clear communication

Team growth & scaling

Job description

Blacksmith Agency, a remote agency serving US clients, seeks a COO to run day-to-day operations across sales, recruiting, delivery, and marketing. You will shape the growth of the organization as the operational leader, balancing profit and client commitments with a hands-on approach to leadership.

You should have a strong sales background, agency experience, and a track record of scaling teams from 40 to 140, while personally owning profit margins and contract negotiations.