Remote COO: Sales-Driven Operations Leader

Blacksmith Agency LLC; Tampa (FL); Remote; USD 180,000 - 280,000; Full time

Job summary

Blacksmith Agency is a remote agency delivering websites and paid/organic programs for US clients. As Chief Operating Officer, Marketing Agency you run the company day to day, with sales, recruiting, delivery and marketing reporting to this seat.

The founder sets direction and the role focuses on driving growth and operational excellence. You will build leadership, manage profitability, and shape how we scale while ensuring client delivery quality and strong cross-functional collaboration across

Qualifications

• You must have a sales background with quota responsibility and leadership of sales teams.
• Agency experience is preferred; SaaS or professional services also acceptable.
• Experience with multiple reporting lines, hiring decisions and leadership accountability.
• Track record of growing a company from smaller to larger headcount.
• Profit-focused mindset: margin and cost-aware decisions rather than top-line only.
• Strong negotiation skills on client contracts and vendor terms.
• Excellent communication with executives and department leads.

Responsibilities

• Own four department leads, their numbers and development.
• Own weekly cadence, quarterly priorities and prioritization decisions.
• Accountable for profit and margin, balancing delivery costs and hiring.
• Lead commercial conversations, client contracts and redlines.
• Develop operators into true leaders.
• Make timely decisions alongside the founder.

Skills

Sales leadership

Quota carrying

Coaching/mentoring

Strategic operations

Executive communication

Job description

Blacksmith Agency is a remote agency delivering websites and paid/organic programs for US clients. As Chief Operating Officer, Marketing Agency you run the company day to day, with sales, recruiting, delivery and marketing reporting to this seat.

The founder sets direction and the role focuses on driving growth and operational excellence. You will build leadership, manage profitability, and shape how we scale while ensuring client delivery quality and strong cross-functional collaboration across