Strategic Commercial Account Manager – AI Platform

fal; San Francisco (CA); On-site; USD 91,000 - 105,000; Full time

Benefits offered by this job

Competitive salary and equity

Health, dental, and vision insurance

Learning and growth opportunities

Regular team events and offsites

Visa sponsorship and relocation assistance

Job summary

A leading AI technology company is seeking an Account Manager for their Commercial segment in San Francisco. The role involves managing customer relationships, leading renewals, and driving account growth through strategic engagement. Ideal candidates will have experience in SaaS renewals or customer success and strong negotiation skills. This position offers a competitive salary, equity, and comprehensive benefits, and we support relocation with visa sponsorship.

Qualifications

• Experience in a SaaS renewals, customer success, or account management role with measurable retention targets.
• Background in AI Platforms or data infrastructure is a strong plus.
• Skilled in negotiation, deal structuring, and contract management.

Responsibilities

• Lead renewal and recontracting cycles to secure on-time renewals.
• Articulate platform impact, use cases, and ROI to reinforce customer outcomes.
• Manage renewals end-to-end from outreach to execution.

Skills

SaaS renewals

Account management

Negotiation

Salesforce proficiency

Customer success

Job description

A leading AI technology company is seeking an Account Manager for their Commercial segment in San Francisco. The role involves managing customer relationships, leading renewals, and driving account growth through strategic engagement. Ideal candidates will have experience in SaaS renewals or customer success and strong negotiation skills. This position offers a competitive salary, equity, and comprehensive benefits, and we support relocation with visa sponsorship.