AI-Powered Strategic Account Leader

Base; San Francisco (CA); Hybrid; USD 100,000 - 150,000; Full time

Job summary

Base in San Francisco is seeking a Strategic Account Manager to strengthen enterprise and mid-market customer relationships. You will drive growth through AI-assisted operations and strategic engagement while ensuring customer satisfaction.

The ideal candidate has over 5 years in Account Management, adept in navigating customer interactions to accelerate revenue and identify expansion opportunities. This is a hybrid position focused on sustainable growth and account management in a fast-paced AI environment.

Qualifications

• 5+ years in Account Management or related roles with commercial responsibility.
• Proven experience in revenue growth and strategic conversations with customers.
• Strong communication skills discussing integrations and analytics.

Responsibilities

• Manage strategic relationships across mid-market and enterprise accounts.
• Identify upsell and cross-sell opportunities with existing customers.
• Drive scalable renewal motions using customer health signals.

Skills

Account Management

Customer Success

AI-assisted workflows

Strategic planning

Customer communication

Job description

Base in San Francisco is seeking a Strategic Account Manager to strengthen enterprise and mid-market customer relationships. You will drive growth through AI-assisted operations and strategic engagement while ensuring customer satisfaction.

The ideal candidate has over 5 years in Account Management, adept in navigating customer interactions to accelerate revenue and identify expansion opportunities. This is a hybrid position focused on sustainable growth and account management in a fast-paced AI environment.