Enterprise AI Account Growth Lead

Phonely, Inc.; San Francisco (CA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Meals covered

Quarterly offsites

Meaningful equity

Job summary

A leading tech company is seeking an experienced Enterprise Account Manager in San Francisco to manage relationships with large enterprise clients. You will ensure customer satisfaction, retention, and account expansion through effective communication and strategic planning. Ideal candidates have 4+ years in account management with experience on accounts generating $100K+ ARR. Join us for a dynamic work environment with high standards and great personal ownership in customer relationships.

Qualifications

• 4+ years in enterprise account management, customer success, or strategic accounts.
• Experience managing accounts with $100K+ ARR.
• Proven track record of retaining and expanding enterprise accounts.

Responsibilities

• Own a portfolio of enterprise accounts and be accountable for retention and expansion.
• Build and maintain executive-level relationships with key stakeholders.
• Run quarterly business reviews with data on performance and ROI.

Skills

Executive communication skills

Account management

Deal and project management

Technical product knowledge

Tools

APIs

Integrations

Call center technology

Job description

A leading tech company is seeking an experienced Enterprise Account Manager in San Francisco to manage relationships with large enterprise clients. You will ensure customer satisfaction, retention, and account expansion through effective communication and strategic planning. Ideal candidates have 4+ years in account management with experience on accounts generating $100K+ ARR. Join us for a dynamic work environment with high standards and great personal ownership in customer relationships.