AI Platform Account Manager: Technical & Strategic

Arcee Enterprise; San Francisco (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

Arcee Enterprise is looking for a Technical AI Account Manager based in San Francisco, CA, to grow strategic customer relationships. This role blends Customer Success and technical account management to support our AI platform. Ideal candidates have experience with AI infrastructure and possess strong communication skills.

The position will involve managing multiple customer relationships and projects, ensuring successful onboarding and technical engagement.

Qualifications

• Experience in Customer Success, Technical Account Management, Solutions Engineering, or technical sales.
• Familiarity with AI/ML platforms, cloud infrastructure, developer tools, or enterprise software environments.
• Strong communication skills with both technical and business stakeholders.

Responsibilities

• Manage day-to-day relationships with strategic customers.
• Support customer onboarding and deployment coordination.
• Monitor account health and customer adoption trends.

Skills

Customer Success

Technical Account Management

Solutions Engineering

Technical Sales

Strong communication skills

Organizational skills

Tools

Kubernetes

AI/ML platforms

Cloud infrastructure

Job description

Arcee Enterprise is looking for a Technical AI Account Manager based in San Francisco, CA, to grow strategic customer relationships. This role blends Customer Success and technical account management to support our AI platform. Ideal candidates have experience with AI infrastructure and possess strong communication skills.

The position will involve managing multiple customer relationships and projects, ensuring successful onboarding and technical engagement.