Strategic Cloud TAM - Enterprise Tech Advisor

Amazon Web Services (AWS); Seattle (WA); On-site; USD 151,000 - 204,000; Full time

Job summary

Amazon Web Services, Inc. in San Francisco seeks a Technical Account Manager (TAM) for Enterprise Support. You’ll be the principal technical advisor, guiding customers from startups to Fortune 500s across compute, storage, databases, and security to adopt AWS services. This is a customer-facing, non-sales role with travel ~10% and close collaboration with engineering teams.

Join a team that drives resilient cloud solutions and value for diverse industries while shaping long-term customer success.

Qualifications

• 3+ years of technical engineering experience.
• Experience with operational parameters and troubleshooting for multiple tech areas.
• Bachelor's degree

Responsibilities

• Serve as principal technical advisor to customers.
• Drive adoption and use of AWS services.
• Collaborate with engineering and service teams to resolve issues and plan solutions.

Skills

Engineering experience

Troubleshooting

Distributed systems

Education

Bachelor's degree

Tools

AWS services

Job description

Amazon Web Services, Inc. in San Francisco seeks a Technical Account Manager (TAM) for Enterprise Support. You’ll be the principal technical advisor, guiding customers from startups to Fortune 500s across compute, storage, databases, and security to adopt AWS services. This is a customer-facing, non-sales role with travel ~10% and close collaboration with engineering teams.

Join a team that drives resilient cloud solutions and value for diverse industries while shaping long-term customer success.